Shipping

All packages are sent via Australia Post.

 


Shipping Policy

Thank you for visiting and shopping at MK Watercolours. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends, holidays or after business hours.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
Australia Post standardPackages will be posted within 1-3 business days, Postal arrival is usually between 3-5 business days, this is variable in accordance to Australia Post delivery times.$8.50
   
Local PickupValid for Sunshine Coast residents only. An email will be sent within 2 business days as to when the package can be collected from the shop located in Coolum Beach. 

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

MK Watercolours is not liable for any products damaged or lost during shipping. However, we acknowledge that sometimes the post isn’t very kind to packages. If you received your order damaged, please contact us so we can contact our carrier to come to a resolution of the issue.

Returns Policy

Please visit our returns page for a detailed list on how to return an item